IF YOU DO NOT WISH TO ACKNOWLEDGE OR ACCEPT THIS PRIVACY NOTICE, PLEASE DO NOT USE THE SERVICES.
Dr. Beautiful is a next-generation telemedicine company that enables the best dermatologists and pharmacists to deliver custom prescription skincare treatments to your doorstep without in-person visits. We make dermatology accessible, affordable, and convenient for all.
|"Personal Information"||Any information relating to an identified or identifiable individual and any information listed here|
|our "Platform"||Our Website|
|"Products"||Any products available for purchase on our Platform|
|our "Services"||Any services provided through our Platform|
|our "Terms of Service"||Our terms of service located here|
|Our "Website(s)"||Our websites, including: DrBeautiful.com|
|"Dr. Beautiful," "we," "us" or "our"||Dr. Beautiful, Inc|
You visit or use our Platform, including our Website;
We communicate in e-mail, text message, and other electronic messages between you and us; and
We communicate in person, such as on the phone or through a telehealth visit.
What is Personal Information?
Personal information is information from and about you that may be able to personally identify you. We treat any information that may identify you as personal information. For example, your name and e-mail address are personal information.
What types of Personal Information do we collect?
We may collect and use the following personal information (hereinafter, collectively referred to as “Personal Information”):
|Categories of Personal Information||Specific Types of Personal Information Collected|
|Personal Identifiers||A real name, e-mail address, home address, or shipping address|
|Information that identifies, relates to, describes, or is capable of being associated with a particular individual||name, home address, shipping address, telephone number, credit card number, debit card number, or any other financial information, health or medical information, weight, body mass index (BMI), whether you are a smoker or non-smoker, medical conditions, family medical history, medications currently taking or prescribed, heart rate, step count, distance traveled, active and resting energy levels, blood pressure readings, workout history, and your activity levels.|
|Characteristics of protected classifications under California or federal law.||Prescription Skincare|
|Internet or other electronic network activity information||IP address, device mode, device ID, OS version, device language, operating system, browser type, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.|
|Geolocation data||Physical location or movements, local time, and local time zone.|
As set forth above, your Provider will provide you with a Notice of Privacy Practices describing their collection and use of your health information, not Dr. Beautiful. We will only collect and use health information for the purposes of providing the Services and we only collect the minimum amount necessary to fully perform and provide the Services on our Platform. We may combine your health information with Personal Information that we have either obtained from you or through a third-party, such as your Provider, health insurer, employee benefits program, or other health care providers. Your health information will not be used for any other purpose, including marketing, without your consent.
How do we collect your Personal Information?
We collect most of this Personal Information directly from you. For example, when we speak to you by phone, text message, and e-mail. Additionally, we will collect information from you when you visit our Website and fill out forms, use our Software, wear one of our Devices, or purchase our Services.
We may also collect Personal Information in the following ways:
From your mobile device
When you make payments through the Platform. We do not collect or store financial account information, though we may receive transaction identifiers and summary information that does not include credit card or bank account numbers.
When you Contact Us When you contact Dr. Beautiful directly, such as when you contact our Customer Support team, we will receive the contents of your message or any attachments you may send to us, as well as any additional information you choose to provide. We will also collect information automatically as you navigate through our Platform. We use the following technologies to automatically collect data:
Google Ads (AdWords). Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout– for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.
Other third party tools We use other third party tools which allow us to track the performance of our Platform. These tools provide us with information about errors, app and website performance, and other technical details we may use to improve our Platform and/or the Services. For more information related to these third-party analytics providers please review How do we collect your Personal Information?.
How do we use your Personal Information?
We may use your personal information for the following purposes:
How do we share your Personal Information?
We may share Personal Information with third parties in certain circumstances or for certain purposes, including:
Dr. Beautiful understands the importance of securing your information. We are continuously implementing and updating our administrative, technical, and physical security measures to protect your information. For example, we use firewalls to monitor and control our network traffic, encryption to secure our data transmissions, and cryptographic hash functions to store or share certain data.
Please be aware that using the Internet comes with inherent risks. No method of data transmission or method of physical or electronic storage can be guaranteed to be perfectly secure. There is some risk that an unauthorized third party may find a way to circumvent our security or that a transmission of your information over the Internet will be intercepted. Dr. Beautiful takes the measures stated above to provide a level of security appropriate to the risks of processing your information. You acknowledge and accept that we cannot guarantee the security of your information.
Aside from our efforts in securing your information, it is your responsibility to protect the security of your account credentials and keep your password confidential. If you notice suspicious activity or believe that your account may have been compromised in some way, please contact us immediately at support@DrBeautiful.com.
6. Retention of Information
We may retain your information as required or permitted by applicable laws and regulations. For example, if you are a resident of certain jurisdictions you may be able to request to have your personal information deleted. If your request is granted, we may still be required by medical laws to retain your health information for a period of time. Your medical records will be retained by Company for a period of at least five (5) years, unless a longer period is required by state or federal law, after which they may be destroyed. If you are younger than twenty-three (23) years of age on the date the records may potentially be destroyed, your records will be kept at least until you reach the age of 23 or as required by state or federal law.
7. California Privacy Rights
“Shine the Light” Law (California Civil Code § 1798.83)
California law permits California residents to request certain details about how their information is disclosed with third parties for third-party direct marketing purposes. We do not share your information with third parties for their direct marketing purposes.
Privacy Rights for California Minors in the Digital World Act
If you are a California resident under the age of 18 and are a registered user of the Services, then you may request that we remove information you posted on the Services. Please be aware that applicable state or federal law may prevent Dr. Beautiful from deleting certain categories of information such as health information. Request for removals should include a description of the specific posted information (including information that will allow us to confirm it was created and posted by you) and should be sent to support@DrBeautiful.com.
California Consumer Privacy Act of 2018 (CCPA)
If you are a California resident you have the following rights subject to certain exceptions:
We will not discriminate against you for exercising your rights under the CCPA.
Please note that requests pursuant to the CCPA are limited to non-medical personal information as the CCPA does not apply to health information governed by the CMIA. Before we approve your request(s), we will ask you to verify certain Personal Information that we have on file. You may submit a request to access or delete your personal information by emailing support@DrBeautiful.com .
You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent, you or your authorized agent must provide written proof to support@DrBeautiful.com that the agent has a valid power of attorney pursuant to California Probate Code sections 4000-4465 or by submitting a signed authorization form .
The table below summarizes the categories of personal information we have collected in the last 12 months and the categories of third parties who we have disclosed personal information to for a business purpose. The sources from which we collect personal information can be found in the above section entitled “Sources of Information.” The purpose for collecting personal information can be found in the above section entitled “Use of Information.”
|Categories of Personal Information Collected (See Above Categories)||Categories of Third Parties (Disclosed to for a Business Purpose)|
|A. Identifiers||Affiliated Entities; Medical Providers; Service Providers (Customer Support/Feedback, Marketing Services, Payment Processing, Operating Systems, Website Optimization, Data Analytics)|
|B. Certain Personal Information (§1798.8)||Affiliated Entities; Medical Providers; Service Providers (Customer Support/Feedback, Marketing Services, Payment Processing, Operating Systems, Website Optimization, Data Analytics)|
|C. Certain Characteristics of Protected Classifications||Affiliated Entities; Medical Providers; Service Providers (Customer Support/Feedback, Website Optimization, Data Analytics)|
|D. Commercial Information||Affiliated Entities; Medical Providers; Service Providers (Marketing Services, Payment Processing, Operating Systems, Website Optimization, Data Analytics)|
|F. Internet or Network Activity Information||Service Providers (Customer Support/Feedback, Marketing Services, Operating Systems, Website Optimization, Data Analytics)|
|H. Certain Audio/Electronic/Visual/Similar Information||Affiliated Entities; Medical Providers; Service Providers (Operating Systems, Website Optimization, Data Analytics)|
|I. Professional/Employment-related Information||Affiliated Entities; Medical Providers; Service Providers (Talent Acquisition)|
|K. Inferences||Service Providers (Website Optimization, Data Analytics)|
8. International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the Services.
We may update this Privacy Notice from time to time and make changes to our information practices as permitted by law. You can reference the date on the bottom to determine when this Privacy Notice was last updated. Any changes will become effective when we post the revised Privacy Notice on the Services. If you are registered for the Services, you will be notified of any material changes to this notice prior to them becoming effective. Your use of the Services following this notice means that you acknowledge and accept the revised Privacy Notice
10. Contact Us
If you have questions or concerns about this Privacy Notice, please contact us at support@DrBeautiful.com, or by telephone at 760-444-4912.